The course provides a strong foundation towards managing performance in different scenarios, by presenting relevant tools, processes and techniques meant at closing the performance gap.
This training course presents 6 pillars that need to be applied to ensure performance improvement, starting from data analysis and reporting, continuing with decision making and initiative management and ending with learning and building a performance culture. These six pillars are then applied in 12 scenarios, starting from different levels across the company (organizational, divisional, departmental and EPM), to diverse capabilities (project, process, quality and customer service performance improvement), and different stakeholders (suppliers, Joint Ventures, Board and personal performance improvement).
KEY BUSINESS BENEFITS:
- Experience the real business applicability of theoretical concepts, by applying 6 performance improvement pillars in 12 different scenarios.
- Manage poor performance in a measurable and effective manner through corrective actions and initiative management.
- Manage the organizational decision-making process by experiencing a variety of business scenarios.
- Understand the Performance Management System architecture.
- Systematize the tracking of implemented initiatives to address the objectives set.
- Gain practical experience in calibrating the Performance Management System.
- Discover how to build a performance culture.
- Manage performance at all levels, by identifying and addressing specific challenges;
- Develop and maintain a functional Performance Improvement System;
- Enhance the decision-making process by using relevant data;
- Nurture a performance culture.
1. Individuals interested in performance management
Entrepreneurs, analysts and professionals from different fields, interested in performance management, will acquire the knowledge needed to better understand performance management. The networking opportunity and the possibility of sharing knowledge and personal experiences constitute a unique learning experience that facilitates the acquisition and assimilation of performance management skills.
2. Top/middle/lower management people
Individuals from top/middle/lower management and their respective organizations, regardless of their field of expertise, will be glad to discover that the “Certified Performance Management Professional” course provides the pillars, tools and resources required for the effective implementation of a Performance Management System within their organizations.
3. Performance management experts
Professionals who occupy positions such as Strategy Manager, Performance Manager or Performance Architect, who already use certain practices within their organizations or have already implemented certain processes and tools, now can check whether the business activity lives up to the standards, and thus, to identify improvement opportunities.