This unit introduces the learner to how organisations can drive sustained organisation performance by creating a high performance work organisation (HPWO) and involving line managers in the performance management process. The unit assesses the different conceptual frameworks of high performance working (HPW) and examines its impact on organisational performance, competitive advantage, employee engagement and employee well-being. It provides the learner with the business case for, and the barriers to, HPW as well as the role of people management in improving organisational performance. Furthermore, the unit examines the contribution of the performance management process and shows how the involvement and commitment of line managers, and the use of effective and inclusive collaborative working and communication techniques, can support the building of a high-performance culture that promotes diversity, trust, enthusiasm and commitment and that recognises critical skills, capabilities, experience and performance.
On completion of this unit, learners will:
- Understand the concept of high-performance working (HPW) and its contribution to creating and sustaining a high performance work organisation (HPWO).
- Understand the contribution of performance management to high levels of performance and the role of line managers in the process.
- Know how to create and sustain a community of practice to build a high-performance culture.