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Six Sigma Black Belt

Six Sigma – Black Belt Training Course

4 Days Instructor Led Course | 35 PDUs

Course Objective

By successfully completing this program, you’ll be able to:

  • Participate in the development of a successful Six Sigma program
  • Contribute to the definition of project selection criteria and develop project proposals to meet those criteria
  • Lead a Six Sigma project team using the DMAIC problem-solving methodology and team-building skills
  • Apply and interpret basic and advanced Six Sigma tools, as necessary, for project definition, process baseline analysis, process improvement, and process control
  • Demonstrate your skills in an industry-recognized certification exam

Targeted Audience

Six Sigma Black Belt training course is planned to meet the requirements of the following categories of professionals:

  • Senior Management
  • Management students
  • Team leaders
  • Software Professionals
  • If a company intends to implement Six Sigma, then the management of the company needs to be trained
  • Project Managers
  • Quality Assurance Engineers
  • Software Quality Assurance team members

Delivery Method

  • Instructor-led, 4-Days intensive Six Sigma (Black Belt) training program
  • Material and discussion language will be in English & Arabic

Prerequisite

There are no prerequisites required in order to sit for the IASSC Certified Lean Six Sigma Yellow Belt Exam.

Exam Format

  • Number of questions: 150
  • Duration: 4 hours
  • Pass mark: 70%

Do you prefer a personalized learning experience? You can customize your course to suit your training needs, by having:

  • Training assessment before start
  • Tailored curriculum
  • Focus on work cases
  • Start from Any Date
  • Flexibility in scheduling
  • and more..

Click here to read about our customized training services.

Six Sigma – Black Belt Training Course Outline

Introduction

  • Higher Standards for Higher Performance
  • Input Determines Output
  • Lean Six Sigma Defined
  • The fundamentals of Six Sigma
  • The 5 Lean Principles
  • The 8 Forms of Waste
  • Success Stories
  • The Sigma Level
  • The 99.9% Problem
  • DNA of a Champion
  • Lean Six Sigma Framework
  • DMAIC – The Lean Six Sigma Improvement Process
  • Lean and DMAIC
  • Thought Process Mapping – Toolset
  • Organizing for Success
  • Working Relationships
  • Critical Success Factors
  • Exercises and Quiz

Define I

  • Getting Started – Project Initiation
  • Balanced Scorecard Toolset
  • Project Selection Toolset
  • Project Charter Toolset
  • Project Planning & Tracking Toolset
  • Leadership Thinking
  • Robot Leadership
  • Leadership Characteristics
  • Practice, Study and Reflection – Learning by Modeling
  • Leading Teams
  • Developing an Effective Team
  • Improving Team Development
  • 4 Conversations Toolset
  • Leading Change
  • Leading Change – Continued
  • Success Factors For Effective Change Management
  • Stakeholder Analysis – RACI Matrix
  • Leadership Reflection
  • Exercises and Quiz

Define II – Voice of the Customer 

  • Voice of The Customer
  • Focus on The Customer
  • Understanding Customer Requirements
  • Where to Go For Customer Requirements
  • Conducting Surveys
  • Survey Considerations
  • Surveys – Sampling Frame
  • Structuring Survey Questions
  • The Degree of Uncertainty in Sampling
  • Guideline for Margin of Error
  • Affinity Diagram Toolset
  • CTQC Tree Diagram Toolset
  • Operational Definition Toolset
  • Voice Of The Customer As Specifications
  • QFD Toolset
  • Exercises and Quiz

Define III – Mapping the Process 

  • Drawing a Process Picture
  • Process Thinking
  • The Source of Value
  • Value Stream Leverage
  • Process Mapping – Overview
  • Process Mapping (SIPOC) Toolset
  • Flow Charts
  • Critical to Quality Characteristics (CTQ’s)
  • Cost of Poor Quality (COPQ)
  • Basic Six Sigma Metrics
  • Value-Added Flow Charts
  • Spaghetti Charts
  • Takt Time
  • Value Stream Mapping Toolset
  • Define Tollgate – Progress Review
  • Exercises and Quiz

Measure I – Measurements and Basic Statistics

  • Business Problem Solving
  • Basic Statistical Terms
  • Descriptive and Inferential Statistics
  • Measurements
  • Discrete vs. Continuous Measurements
  • Measurement Subjects
  • Graphical Summaries
  • Pareto Chart Toolset
  • Histogram Toolset
  • Understanding Variation
  • Measuring Central Tendency
  • Quantifying Process Variability
  • The Normal Distribution
  • Exercises and Quiz

Measure II – Measurement System Analysis – Introduction

  • Measurement As A Process
  • Cause & Effect Matrix Toolset
  • The Analysis of Measurement Systems
  • The Requirements of Measurement Systems
  • Variable MSA – Gauge R & R
  • MSA – Graphing
  • Attribute Measurement System Analysis
  • Calibration of Measurement Systems
  • Collecting Data
  • Developing a Sampling Plan
  • Baseline Performance
  • Derivative Performance Metrics – Throughput Yield
  • Derivative Performance Metrics – Rolled Throughput Yield
  • Calculating the Sigma Level – Toolset
  • Exercises and Quiz

Measure III – Charting Process Behavior

  • Introduction – Charting Process Behavior
  • Trend Chart Toolset
  • SPC – Introduction and Background
  • SPC – Introduction to Control Charts
  • SPC – Control Chart Limits
  • SPC – More On Control Limits
  • Implementing SPC
  • SPC Chart Selection
  • Rational Subgrouping Toolset
  • X and Moving Range Charts – Toolset
  • Attribute Control Chart Toolset
  • X-bar and R Chart Toolset
  • Process Capability Toolset
  • The Sigma Level Revisited
  • Measure Tollgate – Progress Review
  • Exercises and Quiz

Analyze I – Identifying Potential Root Causes

  • ANALYZE I – Introduction
  • Finding The Root Cause
  • Cause & Effect Diagram Toolset
  • Alternative To The Cause & Effect Diagram
  • 5-Why, 1-How
  • A Combination of 5-Why, Pareto, and Trend Charts
  • Box Plots Toolset
  • Scatter Plot Toolset
  • Correlation and Regression Analysis
  • Multiple Regression Toolset
  • Binary Logistic Regression Toolset
  • Factors In Determining Sample Size
  • Estimating Population Mean
  • Exercises and Quiz

Analyze II – Hypothesis Testing

  • ANALYZE II – Introduction
  • Introduction to Hypothesis Testing
  • The Process On Trial
  • The Hypothesis – Accept or Reject?
  • Types of Error
  • Power Analysis
  • Power Analysis – Factors
  • Hypothesis Testing
  • Confidence Intervals
  • Treatment Comparisons – Control Charts
  • Comparing One Proportion to a Standard
  • Comparing Two Proportions – Z-test Toolset
  • Comparing Multiple Proportions – Chi-Square
  • Comparing One Mean to a Standard – t-test
  • Comparing Two Means – t-test Toolset
  • Comparing Multiple Means – ANOVA /F-test Toolset
  • Confidence Intervals – Least Significant Difference
  • Comparing One Variance to a Std. – Chi-Square
  • Comparing Two Variances – F-test Toolset
  • Parametric vs. Non Parametric Tests
  • Non Parametric Toolset
  • Hypothesis Testing Learning Lab
  • Exercises and Quiz

Analyze III – Design of Experiments

  • Design of Experiments – Introduction
  • Design of Experiments – History
  • Design of Experiments – Components
  • Design of Experiments – Principles
  • Design of Experiments – Purpose
  • Design of Experiments – Process
  • Design of Experiments – Guidelines
  • Selecting the Right Design
  • Blocking
  • Blocking and Tackling
  • Faster Deliveries Through Experimentation
  • Beyond One-Factor Experiments
  • Two Level Full Factorial Toolset
  • Two Level Fractional Factorial Toolset
  • General Factorial Toolset
  • DOE Power and Sample Size
  • Designing An Experiment To Save The Kingdom
  • Better Pizza Through Design of Experiments
  • Designing Experiments to Sell More Coffee
  • Additional Subjects
  • Analyze Tollgate – Progress Review
  • Design of Experiments Exercises and Quiz

Improve

  • Improve
  • Design for Lean Six Sigma (DFSS)
  • Benchmarking
  • Brainstorming
  • Narrowing Down The List of Ideas
  • FMEA Toolset
  • Error-proofing
  • Prioritizing and Selecting a Solution
  • The A3 One-Page Report
  • Continuous Flow Toolset
  • Quick Changeover Toolset
  • Cellular Processing Toolset
  • Balancing Capacity with Demand
  • The Theory of Constraints (TOC) Toolset
  • Pull System Overview
  • Pull Scheduling
  • Pull Systems
  • Core Process Pull Toolset
  • Kaizen Toolset
  • Corrective Action Matrix
  • Piloting a Solution
  • System Dynamics Toolset
  • Improve Tollgate – Progress Review
  • Exercises and Quiz

Control

  • Control Charts Revisited
  • The Process Control Plan
  • More On FMEA
  • Visual Control
  • 5-S Approach
  • CHECK Process
  • Total Productive Maintenance
  • TPM Objectives & Benefits
  • TPM Metrics
  • TPM Core Elements
  • TPM Maintenance Activities
  • Best Practices and Lessons Learned
  • Standardized Work – Documenting Process Changes
  • Ending the Project
  • Control Tollgate – Progress Review
  • Exercises and Quiz
  • Course Completion
  • The Lean Six Sigma Journey

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