What is Change Management .. Everything You need to Know

3 Oct 2021

We are living in a dynamic world with a lot of change occurring all the time. It can be incredibly challenging to handle change cleverly without it affecting the ability to be productive.

Companies of all establishments need to prepare the perfect plan to face the challenge and make it work for its good.

Some changes can be very disturbing, that’s why setting a change management plan assures that the staff is aware of the change and would make the best out of it. 

What is Change Management 

Change management is the process of adapting to, controlling, and implementing change. This process can look different based on the type of change you are conducting. 

Types of Change 

Dealing with change effectively, you need to understand the type of change you’re encountering. Here are the major types of change in a workplace: 

Large-scale, companywide change:

this type of change affects employees from every department in the organization, and it occurs when the company’s policies or structure stop working. To overcome that, the corporate needs to restructure every aspect of the business to compete. 

Strategic transformational change:

minor changes might partially influence some aspects of the company, but huge changes transform companies. Of course, you wish for a positive change, that’s why you need to identify what the goal is and then design a plan to achieve it. 

An example of strategic transformational change would be introducing new technology. People usually play it safe and prefer to stick with what they already know.

Even though the technology is meant for making human life easy, implementing it can be problematic because not everybody in the corporate is ready to accept this change. 

One method of solving this dilemma is by setting a solid plan explaining to your people the reason this technology is important, the implementation procedure used, and why this method might be more effective than other ones.

Most importantly, your employees want to be assured that you are going to support them through this transition.    

Structural change:

Critical adjustments in the management structure, team organization, and the tasks assigned to various departments, workers, or teams are all examples of structural changes.

Because they directly touch most, if not all, employees, these changes frequently overlap with people-centric improvements. 

An example of structural change in an organization is the creation of new departments or teams. Make sure to justify the move using logical arguments and beneficial explanations.

Emphasize the good aspects. It's not about removing duties; it's about maximizing each person's talents.  

Remedial change:

it is the procedure an organization takes to recover or to deal with the consequences of a problem. Although reactionary change isn't desirable, it's unavoidable.   

An example of Remedial change in a company is dealing with a loss of talent. Avoid announcing the departure of an employee without having sufficient answers for the questions raised by employees.

Expect the following questions: Will someone move into the role, or is the company searching for new candidates? Who will take over the responsibilities immediately? How will this affect day-to-day operations? 

  

Why is Change Management Important? 

Lowers the chance for project failure: change can be nerve-wracking, especially when employees aren’t on the same page.

By implementing a change management plan, changes become easy to grasp, nothing abrupt disturbs the flow of work, and that is because everything has been analysed and measured carefully.  

Eliminates confusion:

you came prepared, so there is no place for confusion in work. Change management provides you with the right answers for inquires occurring because of a change.

For example, when a talent leaves, the other colleagues might get confused and worried about the new process to be adopted. However, change management handles these inquires before they even make them. 

Helps maintaining the budget:

change is expensive, but a thorough study will illustrate the need for cuts and rises, which in turn helps to control project costs according to the budget plan agreed on. 

Increases communication between team members:

Let’s face it, change equals chaos on different levels. However, managed change makes it possible for the staff to create constructive communication, where everything is clear and facilitated. 

It reduces stress:

it is a systematic process, where nothing happens randomly. Therefore, there is no place for stress. Everything is well-managed. 

Change management may be seen on three levels: individual, organizational, and enterprise, due to the relevance of change to an organization's growth and profitability. 

 

Levels of Change Management 

Individual change management 

Individual change management entails each employee's correct comprehension of change. Some employees may initially be resistant to change in the workplace.

You can help employees accept and benefit from change more readily if you develop a change management strategy that helps them to fully grasp each phase in the transitional process. 

Individual change management involves the following: 

  • Recognizing what can assist employees in making a smooth change. 
  • Communicating the alteration and the goals that come with it clearly and concisely. 
  • Maintaining frequent communication about the status of each change. 
  • Explaining the company-wide benefits of the change to employees to help them accept it.  

Organizational change management 

The strategy and tactics put in place to accomplish change on a project level are referred to as organizational change management.

This method can assist people in charge of implementing new organizational-wide changes. It may be simpler to accomplish the organizational transformation and leave individual training to department managers and team leads in larger businesses. 

The following are some of the most effective actions for implementing an organizational change management process: 

  • Determine which parts of the company may benefit the most from reform. 
  • Clearly define your goals. 
  • Define the goal of the change process. 
  • Recognize how employees should respond to the change. 
  • Create a personalized action plan that people can readily follow. 
  • Involve your employees at every stage of the process. 
  • During the transformation process, encourage workers to make recommendations. 

Enterprise change management 

Enterprise change management entails integrating the change with your company's fundamental principles. As a result, the change will become ingrained in your company's culture. 

Change management at the enterprise level can assist your company in accomplishing the following goals: 

  • Differentiate itself from other market rivals by being able to quickly adjust to ever-changing business conditions. 
  • Enhance the organization's fundamental strengths. 
  • Improve employee efficiency and effectiveness. 
  • Assist workers in learning how to improve job performance in their various positions and capabilities inside your company. 

Whether at the individual, organizational/initiative, or enterprise change management capacity level, all change happens one person at a time.

Understanding what is change management can help you have a better understanding of the discipline, but there is still a lot to learn about the human aspect of change.

Today's world is complicated, global, and always changing, and change management can help you and your company make the most of it. 

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